Shipping & Returns

Shipping Costs

UK Shipping

Delivery within 48 Hours (most locations within 24 hours) if ordered before 14:00. Please add your mobile number to receive a delivery slot text (where available)

Royal Mail 1st Class £5.99

Some items have a fixed price shipping cost of £4.99

Royal Mail 2nd Class £3.99

Courier 24 Hour Signed For to most of the UK excluding the Highlands and Islands and NI. £7.99 

Highlands & Islands on request (sorry)

Delivery will generally be within 2 to 5 working days.

Click & Collect can be made from our store free of charge.

 Returns Procedure

Please email for a returns number to:


The returns address is: 

Bambooty Ltd, Hillier Garden Centre, Priors Court Road, Hermitage, Berkshire RG18 9TG

Please note we do not refund any shipping charges unless expressly notified.